Withdrawal & Refund Process

Regular College Withdrawal/Refund Policy ** Timeline 60-90 days

In accordance with the Ministry of Colleges and Universities’ Tuition Fee Operating Procedures, students must complete a withdrawal form within 10 business days of the beginning of a semester to receive a refund of fees for the current term. If you do not complete the official withdrawal process, you will be responsible for all fees assessed. Non-attendance does not constitute an Official Withdrawal.

International students are refunded all fees assessed for the term and subsequent terms paid in advance, less any non-refundable fee(s):

  • International Tuition Fees ÷ Canadian Funded Tuition Fees X $500.00 CAD
  • If applicable, any fee paid for services that are non-refundable after use (airport pickup, medical insurance etc.)

The withdrawal fee is calculated based on the Ministry of Colleges and Universities policy.

The Withdrawal process at Niagara College - Toronto is designed to ensure that you, as an international student, are well informed. If you are a current Niagara College - Toronto student or in Canada, the withdrawal process requires you to attend two meetings with your student advisor that will provide you with guidance and important information related to your academic program, your student permit and the refund process, if applicable. Niagara College - Toronto is dedicated to ensuring that all international students are well informed and have the opportunity to have their questions answered before making final decisions to ensure you are in the right position to achieve your educational goals while in Canada.

Please note if you are a current Niagara College - Toronto student or in Canada, meetings are mandatory to withdraw from your program; if you do not attend your scheduled meeting (in-person if in Ontario or virtual if out of Ontario), it is assumed you are no longer interested in withdrawing and you will not be eligible for a refund.

Quebec Certificate of Acceptance (CAQ) is required for students who want to transfer to the province of Quebec. Failure to provide this CAQ document before the withdrawal deadline will result in the denial of the withdrawal request and no refund will be issued. The CAQ must accompany the Quebec institution’s letter of acceptance.


Students that wish to withdraw from their program of study may initiate the withdrawal process by visiting the NCToronto Student Portal and completing the Withdrawal Request Form (in the academic section).

**Please note that the entire withdrawal process must be completed in order to be eligible for a refund.

**International students that have been refused a study permit for the current semester and have notified the Niagara College - Toronto within 10 days of the beginning of the semester will be refunded all fees paid less a non-refundable deposit of $200.00 CAD.

Note, students are required to provide documentation verifying stage 1 visa refusal and or stage 2 visa refusal.

*Niagara College - Toronto does not have the authority to refund an authorized credit card purchase to someone other than the original cardholder. This is in line with industry standards and considered a best practice throughout the payment card industry.

*If you have paid by the CIBC Payment Platform, your refund will be returned directly back to the account that was used at the time of payment.


COVID-19 Withdrawal/Refund Policy amendment

Fall 2021

Niagara College-Toronto’s international student withdrawal and refund policy has been temporarily amended to accommodate the study permit approval process timelines recently introduced by IRCC.

To qualify under this amendment, students must meet the following requirements:

  • You have provided Niagara College - Toronto with a proof of study permit application submission to IRCC by uploading it to your NCToronto Student portal by September 8, 2021
  • In the event of the study permit rejection, you officially request to withdraw from your studies through the official withdrawal process from the NCToronto Student Portal by December 13, 2021 and upload a copy of the study permit rejection decision from IRCC.
  • You have not knowingly misled or misrepresented your study permit application with fraudulent documents or had pre-existing medical conditions that would make your completed study permit application be refused.
TERMS & CONDITIONS

September 21, 2021 (Day 10) – last day to defer/withdraw.

October 29, 2021 – Extended last day to defer your program to a future term (only for those students that choose not to continue their studies in the Fall term due to not receiving a decision from IRCC on the study permit application, provided the application was submitted to IRCC by September 8, 2021). Students who choose to stay in the program cannot defer or withdraw after October 29, 2021 unless they receive a study permit rejection from IRCC by December 13, 2021.

December 13, 2021 – last day to withdraw/receive the full refund except $200 if you have received study permit rejection If you have not heard from IRCC by December 13,2021 you will be allowed to continue your term with no refund.

FAQs for Students


Spring 2021

Niagara College - Toronto’s international student withdrawal and refund policy has been temporarily amended to accommodate the new two-stage study permit approval process that IRCC introduced in July 2020.

Students who receive their stage 1 study permit approval (AIP or Approval in Principle) OR who applied for a study permit after September 15th, and then subsequently receive a refusal of their study permit, will be eligible to withdraw and apply for a full refund of their tuition and fees paid less a $200 CAD Administrative fee for the 2021 Spring semester, based on the following:

  • You have provided Niagara College - Toronto with proof of stage 1 approval and stage 2 refusal within 30 days of IRCC issuing your stage 2 refusal OR you have provided Niagara College - Toronto with proof of a study permit application after September 15th and a notice of refusal of a study permit within 30 days of IRCC issuing your refusal notification;
  • You officially request to withdraw from your studies before June 25th, 2021;
  • You have not knowingly misled or misrepresented your study permit application with fraudulent documents or had pre-existing medical conditions that would make your completed study permit application be refused.
COVID -19 – Stage 2 Applicants

**Niagara College - Toronto is extending the deadline for the submission of stage 2 study permit approvals for the Spring Term until June 25th, 2021.***

Students that choose not to continue their studies in the Spring term due to not receiving a stage 2 approval may choose to defer their program to a future term provided:

Any 3rd party charges related to quarantine booking or medical insurance that have been purchased by the college on behalf of the student may also be deducted from the student’s account. If not purchased, these charges will not be deducted.

Refunds will be processed in accordance with the Niagara College - Toronto standard refund process.